If you placed your waste out by 7am on your usual collection day and it was not collected by 5pm, please contact the Waste Management Section before 12pm on the second working day following your usual collection day.
If your waste collection was missed on a Friday please contact the Waste Management Section by 12pm the following Tuesday to report this.
If you do not report a missed collection by 12pm on the second working day following your usual collection day, your bin, recycling trolley or mini food waste bin won’t be collected before the next scheduled collection.
Report a missed bin collection
I forgot to put the bin/trolleybox out for collection
If you missed a collection because you placed your bin, recycling trolley or mini food waste bin out at the incorrect time or collection day, your waste will not be collected until the next scheduled visit.
The refuse and recycling vehicles are fitted with satellite tracking systems that record the time and date they visit your property to collect your bins and boxes. So, if your bins and boxes are not out for collection when the vehicles visit your property on collection day, it will not be classed as a missed collection.
Please ensure that all bins and boxes are placed at your collection point by 7am on your collection day for your waste and recycling to be collected.
Isle of Anglesey County Council
Tel: (01248) 750057
Croesawir galwadau yn y Gymraeg
If you have a general enquiry or comment about the Waste Management Service please use the Waste Management General Enquiry Form