Using a mobile device?

Why not download AppMÔN? 

 makes it easy for you to report issues and request services to the Isle of Anglesey County Council anytime, anyplace, anywhere. 

Our secure and fully bilingual, app makes it easy to request services or report problems anytime, anyplace or anywhere using your smart phone or tablet. Whether it’s reporting a faulty streetlight or pothole, finding out about local events or requesting new recycling boxes, AppMÔN lets you do it all at the touch of a button.

It’s quick and FREE to download from the Apple iTunes store for iPhones or the Google Play store for Android smartphones. Please use one of the following search terms - appmôn, AppMÔN, appmon, cyngor sir ynys mon, anglesey or isle of anglesey county council - when searching for the app in the relevant appstore.

As of Monday, August 3^rd - we will no longer be operating our emergency telephone lines.

However, if you require support on issues relating to Coronavirus please contact us on the main Council phone number 01248 750057 and listen to the available options.

Community support - press option 4 followed by option 1

Businesses requiring financial advice – press option 7 followed by option 3

Due to public health concerns, and to safeguard our staff, we have taken the decision to close Contact Môn until further notice.

If you call when Contact Môn is closed you will hear a message giving useful information and emergency telephone numbers. 

We are closed during UK public holidays.

Emergency telephone numbers for outside normal office hours, including weekends and public holidays are available for the following services:

Highways: 01248 723062
Housing: 08081 68 56 52
Social Services: 01248 353551
Galw Gofal: 0300 1236688

If you don’t have the direct postal address of the service you want to contact (postal addresses are listed on the individual service contact pages or on bills or letters we send), please write to the main postal address at:

Isle of Anglesey County Council
Council Offices
Llangefni
Anglesey
LL77 7TW

Please use our Site Search located at the top of each page or the A - Z  to find the service that you require. Please remember to quote any relevant reference numbers / names of staff that you are dealing with, when you call or write to us.

Journalists are requested not to contact individual departments. Our Press Office will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you on 01248 752130 or 01248 752128 . We welcome calls in Welsh or English.

Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Council’s response to Corvid- 19.

Thank you for your understanding.

Making an official complaint

Complaints can usually be dealt with on the spot by having a word with the person providing the service. This could be a receptionist, staff at the local leisure centre, a van driver or roadmen. If your problem cannot be settled there and then you are able to make an Official complaint.

Please note that there is a separate complaints procedure for social services.

Requests for information should be submitted by post to the Corporate Information Officer (Legal Section) alternatively you can submit your request via our online form.