Skip to content

Isle of Anglesey County Council


Accessibility statement


The Isle of Anglesey County Council's website makes use of valid HTML code and CSS styles. We aim to make our site as accessible as possible for everyone and to comply with the W3C’s Web Content Accessibility Guidelines WAI (WCAG) 2.1. The site uses a responsive design, which changes the layout of web pages so they work well on desktop PCs, tablets and mobile phones.

Accessibility Statement

This website is run by the Isle of Anglesey County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet (external link) has advice on making your device easier to use if you have a disability.

We know some parts of this website aren’t fully accessible:

  • most older PDF documents aren’t fully accessible to screen reader software
  • some video streams don’t have captions
  • third party content that’s under someone else’s control -  for example, a third party payment system or social media ‘like’ buttons
  • poor colour contrast makes it difficult for someone with sight loss to see the content properly. 
  • language of the page - the mapping site does not identify the language of the page so as to help assistive technology such as screen readers to convert text into speech with correct pronunciation.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email webmaster@ynysmon.gov.uk

We’ll consider your request and get back to you in 5 days.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Digital Services Team, webmaster@ynysmon.gov.uk.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).

The Isle of Anglesey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (external link) AA standard, due to the non-compliances listed below.

  • some PDF and Word documents aren’t fully accessible to screen reader software
  • video streams don’t have captions
  • third party content that’s under someone else’s control - for example, a third party payment system or social media ‘like’ buttons
  • Recruitment site – service based on a different technical platform but ‘skinned’ to look like our website. This site is currently under review and will be re-built in the near future. We’ve assessed the cost of fixing the issues and believe that doing so now would be a disproportionate burden (http://www.legislation.gov.uk/uksi/2018/952/regulation/7/made) within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal in 2021
  • Contrast (Minimum) - Poor colour contrast makes it difficult for someone with sight loss to see the content properly. This is an issue with some of our portal sites - My Account, Recruitment and Maps
  • Language of page - this is an issue with our Mapping site

Many of our PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

The accessibility regulations don’t require us to rectify PDFs or other documents published before 23 September 2018 (external link) if they’re not essential to providing our services. 

Our plan is to ensure that all pdfs and word documents after this date are converted to accessible documents. Complex publications e.g. newsletters and leaflets that are produced for print will be accompanied by accessible text-only versions of these publications. 

Live video streams don’t have captions.

Previously published live video streams is exempt from meeting the accessibility regulations. However we will make any new pre-recorded audio and video accessible from September 2020 onwards

This website was last audited on 8th September 2020. The audit was carried out by the Digital Accessibility Center. We are currently awaiting the results of the audit and will then proceed to design and implement a plan to rectify the issues.

Testing included automated testing, along with an expert manual compliance audit AND testing by users with a range of disabilities

We tested:

  • our main website platform, available at https://www.anglesey.gov.uk,
  • and also the homepage on http://democracy.anglesey.gov.uk, a service based on a different technical platform but ‘skinned’ to look like our website.
  • MyAccount - service based on a different technical platform but ‘skinned’ to look like our website
  • Mapping site - service based on a different technical platform but ‘skinned’ to look like our website
  • Recruitment site – service based on a different technical platform but ‘skinned’ to look like our website.

We are working with the Digital Accessibility Centre to create a plan to rectify the issues that have been identified.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Digital Services team, webmaster@ynysmon.gov.uk.

This statement was prepared on 11/9/20. It was last updated on 11/9/20.

Accessibility Advice

We recommend that for the best security and compatibility you keep the operating system and web browser on your device up to date. You can find out how up to date your browser is at a site like https://www.whatismybrowser.com

We try to write in plain English and avoid jargon where possible. If you don’t understand something, please let us know. 

You can also change settings for your web browser or device to improve your experience according to your needs and preferences. You can find help online at AbilityNet, which provides guidance about how to:

AbilityNet provides guidance about how to:

Our website uses content embedded from other websites. This may result in reduced accessibility when trying to access content directly using the keyboard or screen reader technology. Should you encounter a problem with this, please contact us so that we can assist you where possible and try to rectify the problem.

We may use tools like YouTube to show video. Some of the systems we use for things like taking payments, mapping, applying for jobs or looking up planning applications (to name just a few) are provided by third parties. While we always stress the importance of accessibility and usability, we will often rely on the suppliers of these systems to update their software. Similarly, we don’t have control over the external websites we link to.

If you would rather read content off screen, you can print out pages of the site without the menu. All pages are designed to be print friendly. 

Contact

If you would like to offer feedback on this website’s accessibility, or report any technical problems, you can send us your comments using our feedback form.  At the bottom of each page there is a feedback form that you can use to suggest ways to make the information better.