We recognise the financial difficulties residents may have in paying their Council Tax due to the Covid-19 pandemic.
However, Council Tax amounts to around 30% of the Council’s income, income which will be required to fund vital services during the forthcoming months. We expect that taxpayers try to maintain their monthly payments, as set out in their Council Tax bill.
Should taxpayers experience difficulties in meeting their monthly payments due to loss of work and a reduction in income, then help is available through the Council Tax Reduction Scheme which would reduce individual bills or reduce the liability to £0.
Where taxpayers are not eligible for help under the Council Tax Reduction Scheme and are experiencing difficulties to pay their Council Tax, then they are encouraged to contact the Council Tax team as soon as possible on 01248 750057 or email: firstname.lastname@example.org to discuss
If you have any questions about your Council Tax or Business Rate bill please read our Frequently Asked Questions.
There are a number of ways in which you can pay your council tax bill.
By Direct debit
Why not make things easier for yourself by paying your council bill by direct debit. It’s the simplest and safest way to pay and here’s why:
- You remain in control
- You have a money back guarantee
- It’s paid monthly but you only sign one form and your Bank or Building Society does the rest
- You can forget queues, cheques, stamps
- It’s a lot safer than paying with cash
- It’s also cheaper and simpler for the council to administer, which benefits everyone in our community.
If you have a query, you have time to check anything you don’t understand or agree with, and under the rules of the Direct Debit guarantee any payment which breaks the terms of your instruction will be refunded immediately to your account.
So how do I change to Direct Debit?
Simply complete the Direct Debit Instruction form. Please see below
By Online Payments
This service can also be used to pay a number of other Council bills, in addition to Council Tax, using Visa or Mastercard credit and debit cards.
It is very important that your instalments are paid promptly on or before the due date shown on your bill. Only official receipts will be accepted as proof of cash payments.
You can connect to the service by phoning 0300 123 0800 on any touch-tone phone and you will be instructed on how to pay. Please remember to have your credit or debit card ready, along with the reference number of your account or invoice.
At any Post Office
Payment may be made by debit card / cash or cheque (payable to Post Office Ltd) at any Post Office. You will require a payment card which is available from the Council. If your bill has a bar code on it, please take this with you.
You can make cash payments at any PayPoint outlet. Contact the Council for a payment card. For your nearest PayPoint locations go to www.paypoint.co.uk
Cheque by post - cheques should be made payable to ‘Isle of Anglesey County Council’. Please ensure that your Council Tax account number is quoted on the reverse of your cheque. Your cheque should be posted to Isle of Anglesey County Council, PO Box 29, Llangefni, Anglesey, LL77 7ZF
Payment can be made by BACS to the Council’s general bank account number 79118615 at National Westminster Bank, Llangefni branch, sort code 53-81-02. Please ensure that you quote the Council Tax account number when making your payment. Your bank may charge for this service.
If you have any queries please call or write , quoting the reference from the email you receive or your screen print-out. If you think you have overpaid, or if a service for which you have paid is no longer required or should you experience any difficulties when using any of these payment methods please contact us on 01248 750057 during working hours, which are 9am - 4pm, or by filling in our online enquiry form
If you consider your valuation band is or has been incorrect, the Listing Officer may be able to review your band.
Further detailed information is available from the Listing Officer, Tŷ Glyder, 339 High Street, Bangor, Gwynedd, LL57 1YA or tel: 03000 505 505.
You may appeal if you consider that you are not liable to pay council tax, for example, you are not the owner, or the property is exempt or there is a mistake in calculating your bill.
If you wish to appeal you should first notify the council in writing. Further details on the appeal procedures (including the role of Valuation Tribunals) may be obtained from the council.
Making an appeal does not allow you to with-hold payment of tax owing in the meantime. If your appeal is successful you will be entitled to a refund of any overpaid tax.