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Cyngor Sir Ynys Môn - Isle of Anglesey County Council

Consumer and legal advice

If you are an Anglesey resident, or a business based on Anglesey with a consumer or trading standards related query, you can get expert advice from the Citizens Advice Consumer Helpline (This service is funded by the Government to provide consumer advice). 

Welsh Line – 0808 223 1144

English Line – 0808 223 1133

Also, detailed guidance on your rights and example letters are available on our website to assist you in resolving your complaint - please see below.

You can submit your complaint online 

Your complaint will be passed on to Trading Standards when appropriate. 

Alternatively, you can receive advice on any number of issues from the sources listed below. Please note, these services are not affiliated with the Isle of Anglesey County Council Trading Standards Section and some may be chargeable: 

Consumer Credit Counselling Service (Free Service) for anonymous debt advice and financial matters.

Direct Gov -  guidance leaflets on various consumer issues and template letters.

Expert Answers (Chargeable Service, £10 - £150, where you choose your fee) for advice on any legal issue including neighbour disputes. 

If you choose to use any of the above services you will leave the Isle of Anglesey County Council Trading Standards Section pages and we are not responsible for the content of external sites.


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