The UK and Welsh Governments announced on 23 March, 2020 strict new measures for essential travel, social distancing and public behaviour including restrictions on the celebration of marriages and civil partnerships. The Registration Service has therefore suspended all services with the exception of death and still-birth registrations until further notice.
Deaths and still-births
Provision has now been made for the registration of deaths to be undertaken by telephone. This will help the Registration Service follow the Government’s guidance on essential travel, social distancing and public behaviour. The Registration Service is also working closely with health practitioners to share information electronically to remove the requirement for bereaved families to visit the Register Officer during the current emergency situation. To make an appointment for telephone registration please call the Register Office on 01248 751925, 26 or 27
Birth registration appointments are suspended until further notice. Parents can now make a claim for child benefit or universal credit prior to the birth being registered, where they have not been able to do so because of these measures. Further information can be found on https://www.gov.uk/child-benefit/how-to-claim
Marriage / civil partnership
All ceremonies up to 31 May, 2020 are suspended in line with the Prime Ministers announcement. Couples affected by this decision will be contacted by the Registrar. All bookings will be rescheduled free of charge as soon as we are able to do so. The Registration Service will review bookings from June onward in line with UK and Welsh Governments announcements.
We trust our customers will understand the need for everyone to follow the strict new measures introduced to protect us all during this unprecedented worldwide pandemic.
The Registration Service will work with everyone to ensure birth appointments and ceremonies are rescheduled. However, we do not know when the new measures for essential travel, social distancing and public behaviour will be removed and therefore we will contact you in the near future and as soon as the situation is clearer.
Please do not visit the Register Office – we will contact you by telephone.