We provide a nappy collection service to eligible council tax paying households who have children in nappies.
How old must the child be?
The child must be under 4 years and permanently reside at the property; you can’t apply for two separate addresses.
This service will finish when the child reaches the age of 4 years. (Further requests will be considered on a case by case basis.)
If no bags are presented for 3 consecutive collections, the service will be terminated.
The rules about nappy collections are covered by our Household Waste Collection Policy.
How do I apply for the service?
To apply for the service, please register with the online portal and fill in the online form below.
How do I register on the online portal?
You will need to use an email address to create a secure account to register with our online portal. You will also need to agree to our terms and conditions, which gives us permission to hold and use your personal information in accordance with our privacy and data protection policies.
Important note: When registering to use the portal for the first time, you will be asked to go to your email account, open the email that we will have just sent you and click on the link to activate your account. You will not be able to login to the My Account portal or use the forms without activating your account from the link in the email. If you don’t think you’ve received an email, please check your Spam folder. We can check and activate the account manually if required, please let us know if this is something you want us to do.
Fill in the nappy collection application form
We’ll contact you when we’ve reviewed your application.