If you have been contacted by NHS Wales Test, Trace, protect service (TTP) and been told to self-isolate, you may be entitled to financial support.
Self-isolation payments are taxable.
If you’re employed, you’ll pay tax on the payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment.
If you’re self-employed you must report the payment on your Self-Assessment tax return.
Eligibility for a £750 Self-Isolation Support Payment is restricted to people who
- have been told to stay at home and self-isolate by TTP, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive and are not fully vaccinated, OR;
- are a parent or carer of a child who has been asked to self-isolate through TTP as a positive case
Please note that parents of children who have been notified through the NHS Covid-19 App to self-isolate are not eligible for a payment.
- have been notified by the NHS Covid-19 App to self-isolate because they have recently been in close contact with someone who has tested positive, are not fully vaccinated and are directed by TTP to self-isolate. This requirement can be individually verified;
The applicant must also be
- employed or self-employed, and
- unable to work from home and will lose income as a result and
- (the applicant or their partner) are currently receiving, Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit
- not a young person for whom a parent/guardian is receiving Child Benefit
You may be eligible for a discretionary payment. Please check the criteria on this page.
You may be eligible for a discretionary payment of £750 if you meet all of the other eligibility criteria above, but
- you or your partner do not currently receive Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Job Seekers Allowance, Income Support, Housing Benefit and/or Pension Credit
- you will face financial hardship as a result of not being able to work while you are self- isolating or are in receipt of Statutory Sick Pay or an amount lower than that
This application is for one person only and any further applications within the same household must be made by each individual.
Please ensure that you have the information below available before starting your application
- National Insurance Number
- confirmation of the date given by NHS Wales Test, Trace, Protect service (TTP)
- your most recent bank statement, wage slip or proof of self-employment
If you have the NHS Covid-19 app installed on your phone and are informed to self-isolate, as you may have been in contact with someone who tests positive for Covid 19, you may now also qualify for support.
Note: if you are informed via an app notification, you must provide a screenshot.
If you are unable or don’t provide this screenshot, your application will not be considered.
You will also need to provide written confirmation from your employer that you did not work during this period and your earnings reduced as a result. If you are self-employed, you will have to provide a statement to this effect.
Please note that we can not make payments into a Post Office account. Please contact us if this is your only option.
Please read the privacy notice for Self-isolation Support Scheme (external link to Welsh Government website).
Please note that periods of online teaching by schools do not meet the criteria for self-isolation payments.