About Data Protection and Freedom of Information

From January 1st, 2005 the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) came into force. These give individuals and organisations a general legal right of access to information held by the council.

A lot of council information is already available, and much of it is on our website. Our publication scheme should help you find the information that you need. It is a guide to the types of information that we routinely publish, the format in which the information is available and how much it will cost if there are any charges.

Any information not available through our publication scheme can be requested by contacting us directly in writing (which includes emails or faxes).

When requesting information please do so in writing and include the following details:

  • your name and address
  • daytime contact number/ email
  • the information/documents you require (If the information is in the Publication Scheme please quote the publication reference number). Please provide as full a description as possible of the information you require and make the information as specific as possible
  • the way you would like the information sent to you if in hard copy or email etc.
  • if a charge is shown for a publication please enclose your payment with the request

You might find the council’s A-Z index helpful in identifying the services which the council provides.

If you make a request, you must be informed:

  • whether the council has that information
  • and, if it does (and it is not exempt), you must be supplied with the information within twenty working days