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Cyngor Sir Ynys Môn - Isle of Anglesey County Council

Business Rates - frequently asked questions

The Welsh Government announced on 26 March, 2020 an enhanced scheme of support for businesses affected by the ongoing coronavirus crisis.

Retail, leisure and hospitality businesses who are occupying a property with a rateable value of £500,000, or less on 1 April 2020, will receive 100% business rate relief. This was applied for the rate year 2020/21. Similar relief has now been extended to 2021/22, subject to relevant eligibility criteria.

The Isle of Anglesey County Council will award the relief automatically.  We shall also for the businesses who meet the eligibility criteria not be calling direct debit payments.

For further advice please contact the Revenues Team on 01248 750057 (Option 3 and then Option 4) or email revenue@anglesey,

Create a My Account profile with the Council.

This will enable you to complete online forms regarding Business Rates.

By registering for an account, you will also be able to contact other departments within the Council and access their online forms.

This information is also available on the back of your bill.

Direct Debit – this is the Council’s preferred payment method as it helps to reduce administration costs. To pay your bill by Direct Debit, please complete the mandate enclosed with your bill and return it to the Council, quoting your account number.

Online payments – you can pay your Business Rates online using our secure server. This service can also be used to pay a number of other Council bills, in addition to Business Rates, using Visa (debit/credit card) or Mastercard.

Telephone payments service – you can use our automated payments service and make your payment by debit or credit card. This facility is available 24 hours a day on 0300 1230800.

Cheque by post – cheques should be made payable to ‘Isle of Anglesey County Council’. Please ensure that your Business Rates account number is quoted on the reverse of your cheque. Your cheque should be posted to Revenue Section, Isle of Anglesey County Council, Council Offices, Llangefni, Anglesey, LL77 7TW.

Bank - payment can be made by BACS to the Council’s general bank account number 79118615 at Natwest Llangefni Branch sort code 53-81-02.  Please ensure that you quote your Business Rates account number when making your payment. Your bank may charge for this service.

You can do this by contacting the Revenue Section.

Please see the contact information on this page

You will need to confirm the date which the change took place in writing and the reason for the change.

If it says at the bottom of your bill “Instalments to be paid by: Direct Debit Monthly”, then the payments will be made automatically on those dates for the sums noted and your instalments will be taken from the same account number as the previous year.

Please complete the form that came with your bill and return it to us or contact the Revenue Section.

Please see the contact information on this page

The District Valuer reviews the rateable value of business properties every five years.

You should refer any queries regarding your rateable value to the Valuation Office Agency.

There is a balance at the bottom of the bill as this was the situation on 1 March, 2020. If you’ve made any payments after this date, they will not appear on your bill.


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