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Council Services:

Consumer and legal advice

If you are an Anglesey resident, or a business based on Anglesey with a consumer or trading standards related query, you can get expert advice from the Citizens Advice Consumer Helpline (This service is funded by the Government to provide consumer advice). 

Welsh Line – 0345 404 0505

English Line – 0345 404 0506

Also, detailed guidance on your rights and example letters are available on our website to assist you in resolving your complaint - please see below.

You can submit your complaint online 

Your complaint will be passed on to Trading Standards when appropriate. 

Alternatively, you can receive advice on any number of issues from the sources listed below. Please note, these services are not affiliated with the Isle of Anglesey County Council Trading Standards Section and some may be chargeable: 

Consumer Credit Counselling Service (Free Service) for anonymous debt advice and financial matters.

Direct Gov - guidance leaflets on various consumer issues and template letters.

Expert Answers (Chargeable Service, £10 - £150, where you choose your fee) for advice on any legal issue including neighbour disputes. Please use the widget below to ask a question and link directly to the Expert Answers website.

 

If you choose to use any of the above sevices you will leave the Isle of Anglesey County Council Trading Standards Section pages and we are not responsible for the content of external sites.

The Consumer Rights Act

The Consumer Rights Act comes into force on 1 October, 2015.

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Doorsmart Doorsafe - say no to doorstep crimeVideo

Anglesey Trading Standards are working closely with North Wales Police and local partnerships to reduce this type of crime.

Contact Trading Standards

Isle of Anglesey County Council
Council Offices
Llangefni
Anglesey
LL77 7TW
Tel: 01248 752322
Email:consumeradvice@ynysmon.gov.uk
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Mae'r dudalen yma a'r dogfennau cysylltiedig ar gael yn y Gymraeg. Defnyddiwch y ddolen "Cymraeg" ar ochr dde'r bar uchaf.

Last update: 23 March 2018 Give feedback on this page
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