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Council Services:

Order new bin / recycling box / food waste bin / kitchen caddy or covers for your recycling boxes

Please use our secure form to request new or replacement recycling boxes and covers. You can submit the form anonymously or set up your personalised and secure self-service account to save time and help keep track of your service requests.

Please note, there is a charge of £32 (inc. vat) for a new, replacement, lost or damaged black wheeled bin.

There is a requirement for an upfront payment by debit or credit card to purchase a black wheeled bin and you can do this by phoning the Waste Management Section on (01248) 752860.

Important note: When registering to use the portal for the first time, you will be asked to go to your email account, open the email that we will have just sent you and click on the link to activate your account. You will not be able to login to the My Account portal or use the forms without activating your account from the link in the email. If you don’t think you’ve received an email, please check your Spam folder. We can check and activate the account manually if required, please let us know if this is something you want us to do.

If you experience any difficulties whilst registering on the portal please email 

Last update: 29 November 2018 Give feedback on this page
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