Council housing - rents and payments
Your Tenancy Agreement states that ‘the rent is due weekly in advance on Monday of each week to the Council’; this means you must:
- pay in advance from the date the tenancy started until the day you return the keys and move out (including any payments via Housing Benefit)
- give four weeks’ notice with the notice period ending on a Sunday if you want to give up your tenancy and move out
- make sure your rent is up-to-date when you move out
If your rent account is in credit, you can ask for a refund.
Note: Rents and service charges are increased annually each April. The Council will write to you in advance to inform you of these changes.
There are a number of ways to pay your rent.
If you are experiencing any difficulties paying your rent you must contact your Housing Management Officer immediately
All tenants are sent a rent statement twice a year.
We are committed to providing our tenants with a customer focused rent payment and arrears collection service.
Whether it is a comment, compliment or complaint we value your feedback as a tenant as it helps to improve our services.