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Council Services:

Social Services and Well-being (Wales) Act 2014

You now have more say in your social services.

social services and well being act banner 624

The Social Services and Well-being (Wales) Act came into force on the 6th of April, 2016.

It is the new law for improving the well-being of people who need care and support, and carers who need support.

What does this mean for me?

The Act changes the way people’s needs are assessed and the way services are delivered - people will have more of a say in the care and support they receive.

It also promotes a range of help available within the community to reduce the need for formal, planned support.

  • Services will be available to provide the right support at the right time
  • More information and advice will be available
  • Assessment will be simpler and proportionate
  • Carers will have an equal right to be assessed for support
  • There will be stronger powers to keep people safe from abuse and neglect

What happens now?

If you receive care or support, you will take part in the new process during your next scheduled review date. If your needs are being met under existing legislation on the 6th April 2016 then the Council will be under a continuing duty to provide those needs (under the pre-existing legislation) until your needs are reassessed / reviewed.

If the reassessment / review has not taken place before the 31st March 2017 (or the 1st October 2016 in the case of a child), then at that point the duty on the Council to provide services will derive from the 2014 Act.

Contact Social Services

Isle of Anglesey County Council
Council Offices
Llangefni
Anglesey
LL77 7TW
Tel: 01248 752752
Croesawir galwadau yn y Gymraeg
Emergency out of hours tel: 01248 353551
Email: duty@ynysmon.gov.uk

Useful information

Mae'r dudalen yma a'r dogfennau cysylltiedig ar gael yn y Gymraeg. Defnyddiwch y ddolen "Cymraeg" ar ochr dde'r bar uchaf.

Last update: 4 May 2016 Give feedback on this page
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