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Council Services:
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My Account

You can use My Account to contact the council about issues in your area or to make service requests.

Register - new customers

Login - existing customers

Important note: When registering to use the portal for the first time, you will be asked to go to your email account, open the email that we will have just sent you and click on the link to activate your account. You will not be able to login to the My Account portal or use the forms without activating your account from the link in the email. If you don’t think you’ve received an email, please check your Spam folder. We can check and activate the account manually if required, please let us know if this is something you want us to do.

If you experience any difficulties whilst registering on the portal please email

If you register for an account you will receive updates on your service requests progress.If you prefer not to register you can submit some requests or reports anonymously but will not receive progress updates.

These are just some of the forms available on My Account:

  • Report a pothole
  • Report a broken street light
  • Report other Highways and Street Scene issues
  • Report flytipping
  • Request recycling bins

We continue to add services to My Account on a regular basis, so please look around the system to see what’s new.

Using a mobile device?

Why not download AppMÔN

AppMÔN makes it easy for you to report issues and request services to the Isle of Anglesey County Council anytime, anyplace, anywhere. 

Our secure and fully bilingual, app makes it easy to request services or report problems anytime, anyplace or anywhere using your smart phone or tablet. Whether it’s reporting a faulty streetlight or pothole, finding out about local events or requesting new recycling boxes, AppMÔN lets you do it all at the touch of a button.

It’s quick and FREE to download from the Apple iTunes store for iPhones, Google Play store for Android smartphones or Windows Phone Store. Please use one of the following search terms - appmôn, AppMÔN, appmon, cyngor sir ynys mon, anglesey or isle of anglesey county council - when searching for the app in the relevant appstore.

Useful information

Mae'r dudalen yma a'r dogfennau cysylltiedig ar gael yn y Gymraeg. Defnyddiwch y ddolen "Cymraeg" ar ochr dde'r bar uchaf.

Last update: 20 August 2018 Give feedback on this page
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