Contact - Social Services

Contact us about:

• Children's Services
• Older People's Service
• Physical and Sensory Disability Service
• Learning Disability Service
• Community Mental Health Service
• Out of hours social services

email us:

duty@anglesey.gov.uk

Please note that your email may be blocked by our system if you’ve included any large attachments or if the email provider is in any way blacklisted. If you’re attaching large files, or are sending important information, or require a response within a timescale, please follow up your email with a phone call to ensure receipt.

Phone us:

Our main telephone is:

tel: (01248) 752752

Fax us:

fax: (01248) 750107

Text Phone

tel: (01248) 750602

Write to us:

Housing and Social Services Department,
Anglesey County Council,
Council Offices,
Llangefni,
Anglesey
LL77 7TW

For complaints please contact:

Complaints and comments:

The Complaints Officer
Housing and Social Services Department
Anglesey County Council
Council Offices
Llangefni
LL77 7TW
tel: 01248 752708
email: gllss@anglesey.gov.uk

When are we open?

The Social Services reception desk is open from 8:45am to 5:05pm Monday to Thursday. Between 8:45am and 5:00pm on Friday (except public holidays).

How to find us:

We are located on the ground floor of the main council offices in Llangefni. Follow the 'see also' link below for directions to the main council offices.

Certain care services have their own specific contact details:

Anglesey Social Services Hospital Work Team - Ysbyty Gwynedd, Bangor

Anyone receiving hospital treatment, members of their families or carers can ask a member of the nursing staff or other hospital staff to make a referral on their behalf to the Hospital Social Work Team. Personal callers can make appointments by visiting or telephoning the Hospital Social Work Reception office at Ysbyty Gwynedd.

Monday to Thursday 9.00am - 5.00pm

Friday 9.00am - 4.30pm
tel: (01248) 384968
fax: (01248) 371220

Carers

If you are a Carer, you have the right to request an assessment of your own needs and to receive services in your own right under the Carers (Services and Recognition) Act 1995 and the Carers and Disabled Children's Act 2000.

This can be done by contacting:

• The Housing and Social Services Department.
• If your dependent relative or friend is in Hospital, you can request an assessment through the nursing staff on the Ward or by contacting the Social Work Team at Ysbyty Gwynedd on 01248 384968.
• If your dependent relative or friend is receiving support through the Community Mental Health Team, you can contact Hafod Las on 01248 750191 or Craig Hyfryd on 01407 764231
• You can also request an assessment through your local surgery.

Disabilities:

Children with disabilities - the Anglesey Team can be contacted at
Pencraig Mansions
Llangefni
tel: 01248 751439

Mental Health Services

The Ynys Mon Community Mental Health Team is a multidisciplinary service that offers a range of therapeutic and supportive interventions for people with mental health related complaints.

It is based in two offices, Craig Hyfryd in Holyhead and Hafod Las in Llangefni, Coedlys a Support Bed Unit in Llangefni and St David’s Priory, Holyhead, where mental health support services and the Community Support Workers are based.

The team comprises Community Psychiatric Nurses, Social Workers, Occupational Therapists, Community Support Workers, Psychologists, Psychiatrists, Counsellors and administrative staff.

Access to a service is usually made by way of referral to the Duty Officer, based in Craig Hyfryd, Holyhead. This will often be by a GP or other health professional, or by self-referral. Family members or friends can also contact the Duty Officer for informal advice regarding a concern involving someone else but the knowledge and consent of the referred person would normally be required.

There is no ‘drop-in’ service at either office.

Craig Hyfryd and Hafod Las are open during normal office hours – Monday to Friday, 09-00 to 17-00. Outside these times, at weekends and Bank Holidays, the Out-Of-Hours is available on 01286 675502.

Community Mental Health Team
Hafod Las
24 Stryd Fawr
Llangefni
LL77 7NA
01248 750191
fax: 01248 750896
Open Monday - Friday 9am - 5pm

Community Mental Health Team
Craig Hyfryd,
Cambria Street
Holyhead
LL65 1NH
tel: 01407 764231
fax: 01407 762159
Open Mon - Fri 9am - 5pm

Supporting People Team:

For information or to request an assessment for a Supporting People service contact:
tel: 01248 752742 

Community Childminding
tel: 01248 752777 / 88