Council tax - how and where to pay
How to pay your council tax.
By post
All correspondence and payment by post must be addressed to the:
Corporate Director (Finance)
Revenues and Benefits Office
PO Box 29
Llangefni
LL77 7ZF
Please quote the reference numbers with all payments and enquiries. Please make your cheque payable to “Isle of Anglesey County Council”.
By Direct debit
Why not make things easier for yourself by paying your council bill by DIRECT DEBIT. It’s the simplest and safest way to pay and here’s why:
- You remain in control
- You have a money back guarantee
- It’s paid monthly but you only sign one form and your Bank or Building Society does the rest
- You can forget queues, cheques, stamps
- It’s a lot safer than paying with cash
- It’s also cheaper and simpler for the council to administer, which benefits everyone in our community.
If you have a query, you have time to check anything you don’t understand or agree with, and under the rules of the Direct Debit guarantee any payment which breaks the terms of your instruction will be refunded immediately to your account.
So how do I change to Direct Debit?
Simply complete the Direct Debit Instruction form. Please see the downloadble pdf forms in the downloads tab above.
In person
At the main council offices in Llangefni or at the area office in Holyhead. For information on opening hours and how to find the cash offices, follow the related pages link in the right hand navigation.
At any post office
To pay at the post office you will require a swipe card which is available by contacting the Finance department in Llangefni.
By Debit Card or Credit Card
You can pay in person at the council offices at Llangefni or the Holyhead area office or by telephone to the council offices at Llangefni on 01248 752015, from 9am – 4pm, Monday to Friday or at the Holyhead cash office on 01407 769734.
By Telephone
You can connect to the service by phoning 0300 123 0800 on any touch-tone phone and you will be instructed on how to pay. Please remember to have your credit or debit card ready, along with the reference number of your account or invoice.
The system will accept payments for a variety of services including Council Tax, Business Rates, Sundry Debtors, Housing Rents, Housing Benefit Overpayments, and Homecare Services.
The service will be available 24-hour, 7-days a week. The 0300 number is charged at National Rate to all callers regardless of whether you are calling from a landline or a mobile.
Any payment(s) made after 4.00 pm, will not be be credited to your account for ( up to ) 3 working days.
Note: There are a few exceptions. The system will not accept payments for Housing Rents where the rent number has alpha numeric characters.
By Online Payments
You can make a number of online payments using any of the following types of credit/debit cards - Visa, Mastercard, Maestro / Switch, Visa Delta, Electron.
Your payment will take up to 3 working days to reach the account to which you are making a payment. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the Council.) If your payment is overdue and recovery action is about to be taken, you should pay cash at the council offices.
Please see our Online Payments Terms and Conditions for information on legal aspects of paying online. Please read these terms carefully before using the online payments facility.
If you have any queries please call or write , quoting the reference from the email you receive or your screen print-out. If you think you have overpaid, or if a service for which you have paid is no longer required or should you experience any difficulties when using any of these payment methods please contact us on 01248 752015 during the Llangefni Cash Office opening hours, which are 9am - 4pm, or by email: cashiers@anglesey.gov.uk
It is very important that your instalments are paid promptly on or before the due date shown on your bill. Only official receipts will be accepted as proof of cash payments.
